Article ID Journal Published Year Pages File Type
10342567 Journal of Systems and Software 2012 13 Pages PDF
Abstract
► We evaluate the impact of process assessment on the success of process improvement. ► Focus on aligning process goals to organisation's business goals in process improvement. ► Data from 63 IT organisations conducting process improvements were analysed. ► Results indicate a severe lack of knowledge in goal alignment in practice. ► Industry needs guidance on how to align process goals and organisation's goals.
Related Topics
Physical Sciences and Engineering Computer Science Computer Networks and Communications
Authors
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