Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
10342567 | Journal of Systems and Software | 2012 | 13 Pages |
Abstract
⺠We evaluate the impact of process assessment on the success of process improvement. ⺠Focus on aligning process goals to organisation's business goals in process improvement. ⺠Data from 63 IT organisations conducting process improvements were analysed. ⺠Results indicate a severe lack of knowledge in goal alignment in practice. ⺠Industry needs guidance on how to align process goals and organisation's goals.
Related Topics
Physical Sciences and Engineering
Computer Science
Computer Networks and Communications
Authors
Marion Lepmets, Tom McBride, Eric Ras,