Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
10367258 | Decision Support Systems | 2013 | 12 Pages |
Abstract
⺠A generic and applicable approach for measuring the performance and quality of CM ⺠The fuzzy set theory and the S-shaped logistic model are employed. ⺠A definite and effective procedure is able to support the measurement in practice. ⺠The method is able to manage knowledge and then develop strategies in businesses. ⺠The method facilitates the development of strategies for intellectual capital.
Related Topics
Physical Sciences and Engineering
Computer Science
Information Systems
Authors
Chun-Che Huang, Yu-Neng Fan, Ching-Chin Chern, Pei-Hua Yen,