Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
10367760 | Decision Support Systems | 2005 | 19 Pages |
Abstract
Motivated by frequently repeated activities of negotiating similar sales contracts and inadequate studies of business-to-business (B2B) negotiation processes, we formulate a meta-model of e-Negotiation based on a practical meta-model for e-Contract template and template variables to allow flexible support for a variety of negotiation processes. Based on our meta-models, we develop an effective implementation framework with contemporary Web services technology. We illustrate our methodology with three typical kinds of sales e-Negotiation processes, namely, bargaining, auction, and request for proposals (RFPs). As a result, B2B, business-to-customer (B2C), or even customer-to-customer (C2C) negotiation can be systematically supported in a unified pragmatic framework for both human and programmatic access.
Related Topics
Physical Sciences and Engineering
Computer Science
Information Systems
Authors
Dickson K.W. Chiu, S.C. Cheung, Patrick C.K. Hung, Sherina Y.Y. Chiu, Andriy K.K. Chung,