Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
10368164 | Information & Management | 2005 | 11 Pages |
Abstract
This paper investigated the value of including “playfulness” in expectation-confirmation theory (ECT) when studying continued use of a web site. Original models examined cognitive beliefs and effects that influence a person's intention to continue to use an information system. Here, an extended ECT model (with an additional relationship between perceived playfulness and satisfaction) was shown to provide a better fit than a simple path from perceived usefulness to satisfaction. The results indicated that perceived playfulness, confirmation to satisfaction, and perceived usefulness all contributed significantly to the users' intent to reuse a web site. Thus, we believe that the extended ECT model is an appropriate tool for the study of web site effects.
Related Topics
Physical Sciences and Engineering
Computer Science
Information Systems
Authors
Cathy S. Lin, Sheng Wu, Ray J. Tsai,