Article ID Journal Published Year Pages File Type
10489100 Management Accounting Research 2005 19 Pages PDF
Abstract
The paper reviews various frameworks for understanding management control, particularly in relation to the linkages between formal, systems-based approaches to control and more informal, social controls. The framework of Ferreira and Otley [Ferreira, A., Otley, D., 2005. The Design and Use of Management Control Systems: An Extended Framework for Analysis, Social Science Research Network. http://papers.ssrn.com/sol3/papers.cfm?abstract_id=682984] was found to be useful in a rational-instrumental sense but has been limited to accommodating only two of Simons' [Simons, R., 1995. Levers of Control: How Managers Use Innovative Control Systems to Drive Strategic Renewal. Harvard Business School Press, Boston, MA] control systems: diagnostic and interactive controls. The paper concludes that a model needs to be developed that accommodates the Ferreira and Otley [Ferreira, A., Otley, D., 2005. The Design and Use of Management Control Systems: An Extended Framework for Analysis, Social Science Research Network. http://papers.ssrn.com/sol3/papers.cfm?abstract_id=682984] 12-question framework but also recognises the importance of belief and boundary systems. Only through such a model can we understand the use of management control systems in terms of a control package that is internally consistent [Abernathy, M.A., Chua, W.F., 1996. A field study of control system “redesign”: the impact of institutional processes on strategic choice. Contemp. Acc. Res. 13, 569-581].
Related Topics
Social Sciences and Humanities Business, Management and Accounting Accounting
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