Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
10491631 | European Management Journal | 2005 | 12 Pages |
Abstract
Offshore Outsourcing is an increasing IS/IT strategy that relies on third party Service Providers typically located in developing, low wage countries. The scale and scope is extending from traditional application development activities to embrace infrastructure management. It poses additional risks on both Service Recipients and Providers, which need to be carefully evaluated and assessed. In this paper, we convey the results from case-based research into three firms. Firms seeking to offshore infrastructure management need to develop effective risk mitigation strategies for selecting service providers. Therefore it will become increasingly necessary for Service Providers to develop offshore outsourcing capabilities.
Related Topics
Social Sciences and Humanities
Business, Management and Accounting
Business and International Management
Authors
Erik Beulen, Paul Van Fenema, Wendy Currie,