Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
10492784 | Journal of Business Research | 2016 | 5 Pages |
Abstract
This research seeks to determine which sources of knowledge have the greatest effect on financial entities' knowledge acquisition and management. A review of the literature on knowledge management examines four key knowledge sources: Human resources, organizational management, technology adoption, and the business environment. The study performs pairwise comparisons of variables through the analytic hierarchy process (AHP), using a scale that captures the importance of each criterion, thereby simplifying the decision process. Results show that human resources and new technology adoption are the most effective sources of knowledge acquisition and management. Specifically, one of the most effective elements is the organizational members' reasoned knowledge (i.e., the ease with which organizational members draw conclusions from their tasks).
Related Topics
Social Sciences and Humanities
Business, Management and Accounting
Business and International Management
Authors
Gary Castrogiovanni, Domingo Ribeiro-Soriano, Alicia Mas-Tur, Norat Roig-Tierno,