| Article ID | Journal | Published Year | Pages | File Type |
|---|---|---|---|---|
| 10497430 | Journal of Air Transport Management | 2005 | 9 Pages |
Abstract
With the number of disabled travelers continuously increasing, the airline industry is faced with the challenges associated with making online reservations accessible to the disabled. In this paper, we investigate the disability-accessibility of the online reservations systems of commercial US airline carriers, as well as, those of foreign carriers that fly to/from the US.
Related Topics
Social Sciences and Humanities
Business, Management and Accounting
Strategy and Management
Authors
Charletta F. Gutierrez, Constantine Loucopoulos, Roger W. Reinsch,