Developing a knowledge management system for storing and using the design knowledge acquired in the process of a user-centered design of the next generation information appliances

This project developed the next generation information appliances by user-centered design, acquired and stored the knowledge which designers used in the design process, and developed a knowledge management system for supporting the knowledge users to develop their own product ideas. It applied a scenario-based design and an ethnographic study as methods for user-centered design in to developing new product ideas required by the users. It stored the designer’s knowledge in knowledge bases and linked the knowledge connected in the design process to show where it came from. The links help the knowledge users trace the design process, get the design knowledge, and develop their own product ideas. This will make the results from this project facilitate the development of the next generation information appliances.

► This project applied user-centered design to developing new product ideas of NGIAs. ► It stored and linked the designer’s knowledge in knowledge bases. ► The links help the users trace the design process and develop their own product ideas. ► This will facilitate the development of the NGIAs.