| Article ID | Journal | Published Year | Pages | File Type |
|---|---|---|---|---|
| 286440 | Journal of Rail Transport Planning & Management | 2015 | 8 Pages |
•Health status in the company undoubtedly has an immediate and direct impact on the economy.•Optimize the organization is improved quality, productivity and safety of the service.•Creating a favorable location, a database for knowledge exchange.•Exploiting the feedback to develop more competitive programs.
Currently, all organizations realize that knowledge and skills are a valuable capital that should be made to sustain. Actually, the railway in Algeria SNTF (National Rail Transport Company) also faces, as all companies, the need to manage and optimize the capital knowledge. This work aims at promoting the whole patrimony that reflects a whole history and culture. This heritage is dispersed over time, it is heterogeneous and it includes a number of areas, the railway operations, rolling stock, infrastructure, marketing and the personnel management.The objective of this work is to provide software (tool) that helps in the management of tacit and explicit knowledge in particular by perpetuating and sharing the capital knowledge of the company. This booming tool aims to provide the means for a reflection on the experience gained from adverse events in normal or disorganized situation, to draw the consequences, to be memorized and reused. It offers a collective management of knowledge, based on history, the collection of knowledge over time of the exercise of railway profession or/and meeting a disaster: by centralizing of information, registration of feedbacks, achieving a synthesis of each incident or accident in the safety of railway operations.
