A motivational approach to information providing: A resource exchange perspective

Although the use of information resources is a competitive advantage for many firms, empirical research on individuals’ motivations for information providing is complex. We therefore assess both intrapersonal and interpersonal motivations and relevant work conditions that moderate the effects of motivation on information providing. The results of this study of employees from 51 firms in Korea show that altruistic traits, social rewards, and reciprocity all positively influence willingness to provide information. These effects are moderated by individuals’ tenure in the organization. The results of this study help shed light on intrapersonal motivations and the dynamic role of interpersonal motivations in information providing.