Article ID Journal Published Year Pages File Type
380058 Electronic Commerce Research and Applications 2006 11 Pages PDF
Abstract

Prior studies have suggested that a good Website design which facilitates a user’s Web browsing behaviour would generally lead to better user performance. In this research, we examine user Website behaviour as a way to understand Website design using a “think aloud” protocol analysis. Main theoretical contributions of this research are the illustration of the flow of cognitive processes during the Website browsing and the establishment of Website design dimensions – the meaning and content implied by Website content, its outward form, and the structure and navigation – in relation to user performance.

Related Topics
Physical Sciences and Engineering Computer Science Artificial Intelligence
Authors
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