Article ID Journal Published Year Pages File Type
380088 Electronic Commerce Research and Applications 2006 9 Pages PDF
Abstract

While mobile technologies and applications are rapidly and widely utilized in electronic commerce, it is extremely important to better understand the evaluative criteria from the consumer’s viewpoint in mobile shopping (m-shopping) site selection. This paper investigated the consumer-oriented criteria for m-shopping site selection. An initial criteria list was developed based on some previously validated instruments and then tested to prove its reliability and validity. The final criteria list includes three factors: assurance, merchandise, and enabling functions. This list provides multidimensional criteria for m-shopping site selection in business to consumer markets and provides great insight for managing and developing m-shopping sites.

Related Topics
Physical Sciences and Engineering Computer Science Artificial Intelligence
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