| Article ID | Journal | Published Year | Pages | File Type |
|---|---|---|---|---|
| 386644 | Expert Systems with Applications | 2009 | 7 Pages |
Abstract
Recently, many Universities in Korea have been encouraging English Medium Instruction (EMI) to cope up with globalization, but many problems have emerged. We use the Structural Equation Model (SME) to understand the causal relationship among potential factors on engineering student’s satisfaction on the EMI. In addition, we develop Customer Satisfaction Index (CSI) to estimate the student’s satisfaction about EMI, based on the proposed SEM. This satisfaction index is used to improve the currently employed EMI. In addition, we suggest some alternatives using the cluster analysis.
Keywords
Related Topics
Physical Sciences and Engineering
Computer Science
Artificial Intelligence
Authors
Sang Ki Kim, So Young Sohn,