Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
387319 | Expert Systems with Applications | 2012 | 8 Pages |
Any modern administration must provide to the citizen a comprehensive portfolio of online services, together with updated and on-time information about them. However, the deployment of eAdministration or eGovernment services requires a reasonable level of availability and accessibility, as citizens have to perceive that online services indeed improve their relations with Public Administrations. This poses some challenges due to the size of the target user base, i.e. the entire population; and the wide variety of services, service providers, and associated documents. We discuss a proposal to easily locate, distribute and download documents generated by Public Administrations that integrates semantic-web functionalities for document discovery and classification, and peer-to-peer solutions to facilitate access and download. The combination of these technologies has several advantages in so far document distribution is concerned, and enables the development of scalable and cost-effective solutions.
► Metatada support for annotations in the context of digital administration. ► P2P support for document dissemination in the domain of eGovernment. ► Software design to make available documents and information in eGovernment.