Network monitoring and performance evaluation in a 3.5G network

Monitoring network performance and status is a fundamental task for network operators as it directly impacts the quality of the offered services and hence user satisfaction. For this purpose a consolidated approach, which is largely adopted by network operators, is based on the so-called KPIs (key performance indicators). In this paper, we propose and discuss a set of KPIs to monitor network performance of the new HSDPA enhanced UMTS infrastructure. KPI statistics are collected and analysed from the novel HSDPA network of H3G, one of the major Italian mobile network operators.