Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
477270 | European Journal of Operational Research | 2009 | 13 Pages |
Abstract
The objective of this article is to propose a framework for analysis of the relationships between the four perspectives of the balanced scorecard (BSC) of Kaplan and Norton. To this end, several different models of efficiency have been developed, utilising data envelopment analysis (DEA). Each of the variables has been extracted from a model of the BSC for research and development (R&D) activities. A study has been carried out with 90 companies to illustrate a case of this analysis.
Related Topics
Physical Sciences and Engineering
Computer Science
Computer Science (General)
Authors
Teresa GarcĂa-Valderrama, Eva Mulero-Mendigorri, Daniel Revuelta-Bordoy,