Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
480668 | European Journal of Operational Research | 2010 | 13 Pages |
Abstract
We consider a single server unreliable queue represented by a 2-dimensional continuous-time Markov chain. At failure times, the present customers leave the system. Moreover, customers become impatient and perform synchronized abandonments, as long as the server is down. We analyze this model and derive the main performance measures using results from the basic q-hypergeometric series.
Keywords
Related Topics
Physical Sciences and Engineering
Computer Science
Computer Science (General)
Authors
Antonis Economou, Stella Kapodistria,