| Article ID | Journal | Published Year | Pages | File Type | 
|---|---|---|---|---|
| 483575 | Journal of the Egyptian Mathematical Society | 2014 | 6 Pages | 
Abstract
												Recently, [1] have obtained the transient solution of multi-server queue with balking and reneging. In this paper, a similar technique is used to drive a new elegant explicit solution for a two heterogeneous servers queue with impatient behavior. In addition, steady-state probabilities of the system size are studied and some important performance measures are discussed for the considered system.
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											Authors
												Sherif I. Ammar, 
											