Software Process Accessibility in Practice: A Case Study

Software processes are recognized as fundamental assets in development organizations since they support the capability to pro- duce better products. A means for handling the complexity of these processes is through models, and software process modeling languages (SPMLs) are languages to express those processes. Different requirements for SPMLs have been identified by some authors, but accessibility is not one of them. There is little empirical evidence of the use of software processes by people with accessibility difficulties in software organizations. The goal of this case study is to investigate what are the requirements to make software processes become accessible. The subjects are users of a methodology called NDT and its support tools, and who have a kind of disability. The objective is to know the main requirements in order to read and execute software processes and become a process engineer. Conclusions and future work in this field are also presented to improve this area.