Communication Support System for Enabling Group Management of Community Units

In this paper, we propose a system that enables smooth communication by online management of interpersonal relations in commu- nity units such as those based on hobbies, clubs, and university classes. Communication without various intermingling interpersonal relationships is enabled by making groups in community units of various sizes and forms. It is also possible for each group to set up its own username and profile, and display its own information and exchange messages with a select audience. Through a six-day usage experiment, the participants’ ability to retain their own characteristics and to comment freely and communicate smoothly was verified. As a result, we concluded that this system could be used for communicating without mixing multiple non-related interpersonal relationships by setting up groups.