Effectiveness Index as an Organizational Cockpit Instrument

The current national and international scene is facing multiple crises. The one that stands out and greatly affects the organization are crises of an economic nature. Given this national and international situation, we are now living in a time of “rationalization of costs” where organizations still continue to nobly and effectively perform their missions, in spite of budget cuts. To accomplish it without the slightest fault, organizations must have the ability to adapt to reality and create mechanisms that help catching up. One of those mechanisms can be finding indicators that can assess the organization's effectiveness in a strategic way. The research described in this paper aims to develop and define a logical calculation to obtain the Global Organizational Effectiveness Index Subsystem (GOEIS), that is supported by a quantitative and qualitative scale (one number, one scale). The purpose of this “organizational cockpit” tool is to compare execution to planning, in some defined areas, to verify if the proposed objectives of the organization are being met and, therefore, to improve management and performance while increasing effectiveness and self-awareness.