Article ID Journal Published Year Pages File Type
491040 Procedia Technology 2012 5 Pages PDF
Abstract

This research is aiming to find the relationship between OBM indicators and trust with the financial performance of Saderat Bank braches in Shiraz. Saderat Bank has 77 branches as a sample. To collect the required information, a questionnaire was prepared. To evaluate the OBM, 8 closed questions were considered to have Yes or No answers. To investigate the trust in management, 22 questions in four groups indicators were considered. The results show that there is a positive correlation between these variables and just in a few cases with the little deviation it has not high positive correlation.

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Physical Sciences and Engineering Computer Science Computer Science (General)