Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
491040 | Procedia Technology | 2012 | 5 Pages |
Abstract
This research is aiming to find the relationship between OBM indicators and trust with the financial performance of Saderat Bank braches in Shiraz. Saderat Bank has 77 branches as a sample. To collect the required information, a questionnaire was prepared. To evaluate the OBM, 8 closed questions were considered to have Yes or No answers. To investigate the trust in management, 22 questions in four groups indicators were considered. The results show that there is a positive correlation between these variables and just in a few cases with the little deviation it has not high positive correlation.
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