Politicians’ Trust in the Information Technology Use in General Election: Evidence from Indonesia

Trust has been believed to have an important impact of the adoption of information technology (IT). The study aims at examining determining factors of the politicians‟ trust in the use of IT in general election. Based on a survey among 120 local politicians in the context of Indonesia, the study finds that institution quality and information quality have significant impact on the politicians‟ trust, while system quality and service quality do not. This study reveals that both pre-interactional factors (represented by institutional quality) and interactional factor (reflected in information quality) have direct significant impact on trust building among politicians‟ towards the use of IT in general election. These two variables explain 67% of the total variance of trust.