Knowledge Flow in Supply Chain Manufacturing: Case Study in Food Manufacturing Firm

This paper discusses the knowledge acquisition problems faced in the Supply Chain Management (SCM) when acquiring knowledge among Supply Chain (SC) members, and it subsequently shows how modelling of knowledge types can be used as knowledge base to assist in solving SCM problems. This paper justifies the types of knowledge are useful in order to build knowledge bases to help decision makers and more importantly to help making decisions at the right time. The aim of this research is to explore knowledge types in the supply chain of food manufacturing firms. Our research method emphasizes content analysis and case study based on food manufacturing firm. As a result, we developed a model for the knowledge flow in SCM that advocates the knowledge that are relevant among SCM members. This model can dramatically save knowledge and, more fundamentally, allows for the knowledge engineers to build a knowledge based system based on this model.