Article ID Journal Published Year Pages File Type
4957706 Telematics and Informatics 2017 12 Pages PDF
Abstract
In this paper, we analyze the influential factors of positive eWOM's communication motivations that affect consumer acceptance on social network sites, and apply the uncomplicated decision tree data mining algorithm to compute the association rules between these influential factors and consumer acceptance, expecting to understand the relationship between eWOM on social network sites and consumer acceptance. The results of this study can help the business decision-making in CRM and marketing of the industry of ACG-related derivative product. This study found that the degree of perception of ACG product and the degree of taking pleasure in sharing ACG-related information with others have a significant correlation with consumer acceptance.
Related Topics
Physical Sciences and Engineering Computer Science Computer Networks and Communications
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