Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
4972662 | Information & Management | 2016 | 57 Pages |
Abstract
In this study, we investigated the organizational factors that influenced Indonesian companies in their decision to adopt software as a service (SaaS). Based on a multiple-case study of 18 Indonesian companies, we identified three patterns: Top management support is an enabler for SaaS adoption; small to medium-sized enterprises (SMEs) are more likely to adopt SaaS than large companies; and organizational readiness is not an enabler for SaaS adoption. The last two patterns contradict existing information technology (IT) innovation adoption research. We explain this by examining the nature of SaaS as an IT innovation and the characteristics of Indonesia as a developing country.
Keywords
Related Topics
Physical Sciences and Engineering
Computer Science
Information Systems
Authors
Inge van de Weerd, Ivonne Sartika Mangula, Sjaak Brinkkemper,