Article ID Journal Published Year Pages File Type
5034253 Journal of Consumer Psychology 2017 15 Pages PDF
Abstract

Fifty years of cognitive dissonance research suggests that when consumers make a difficult choice, the alternative they forgo is devalued for an extended period of time, making it less likely to be chosen in the future. In a series of four studies, we show that completely consuming the chosen alternative moderates this effect. After the chosen alternative has been consumed, creating a sense of consumption closure, the attractiveness of forgone alternative rebounds to its original value.

Related Topics
Social Sciences and Humanities Business, Management and Accounting Marketing
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