Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
5034253 | Journal of Consumer Psychology | 2017 | 15 Pages |
Abstract
Fifty years of cognitive dissonance research suggests that when consumers make a difficult choice, the alternative they forgo is devalued for an extended period of time, making it less likely to be chosen in the future. In a series of four studies, we show that completely consuming the chosen alternative moderates this effect. After the chosen alternative has been consumed, creating a sense of consumption closure, the attractiveness of forgone alternative rebounds to its original value.
Keywords
Related Topics
Social Sciences and Humanities
Business, Management and Accounting
Marketing
Authors
Zachary G. Arens, Rebecca W. Hamilton,