Beyond data collection: Objectives and methods of research using VGI and geo-social media for disaster management

•Classification schema of VGI studies for disaster management•Exploration and discussion on VGI sources, focus, intended use, and analysis methods•Most studies investigate challenges and potential solutions of data handling.•Fewer studies focusing on socio-technological issues or advanced applications

This paper investigates research using VGI and geo-social media in the disaster management context. Relying on the method of systematic mapping, it develops a classification schema that captures three levels of main category, focus, and intended use, and analyzes the relationships with the employed data sources and analysis methods. It focuses the scope to the pioneering field of disaster management, but the described approach and the developed classification schema are easily adaptable to different application domains or future developments. The results show that a hypothesized consolidation of research, characterized through the building of canonical bodies of knowledge and advanced application cases with refined methodology, has not yet happened. The majority of the studies investigate the challenges and potential solutions of data handling, with fewer studies focusing on socio-technological issues or advanced applications. This trend is currently showing no sign of change, highlighting that VGI research is still very much technology-driven as opposed to theory- or application-driven. From the results of the systematic mapping study, the authors formulate and discuss several research objectives for future work, which could lead to a stronger, more theory-driven treatment of the topic VGI in GIScience.