Managing readiness-relevant activities for the organizational dimension of ERP implementation

•Fuzzy cognitive map approach is applied to provide a semi-quantitative readiness assessment model for managing the readiness of an organization regarding the ERP implementation.•Based on the interrelationship degrees among the activities, the approach clustered the activities into manageable groups and prioritizes them.•Scenarios’ analysis regarding the managing readiness of activities was conducted to show the practical contributions of the model.

An organization requires performing readiness-relevant activities to ensure successful implementation of an enterprise resource planning (ERP) system. This paper develops a novel approach to managing these interrelated activities to get ready for implementing an ERP system. The approach enables an organization to evaluate its ERP implementation readiness by assessing the degree to which it can achieve the interrelated readiness relevant activities using fuzzy cognitive maps. Based on the interrelationship degrees among the activities, the approach clusters the activities into manageable groups and prioritizes them. To help work out a readiness improvement plan, scenario analysis is conducted.