Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
5107205 | Journal of World Business | 2016 | 11 Pages |
Abstract
Psychological contract violation (PCV) is employee negative emotions aroused by employers not delivering their promises. Past studies have used Social Exchange Theory to explain the effects of PCV on employee responses specified in the EVLN (i.e., Exit, Voice, Loyalty and Neglect) model. The present study argues that Activation Theory may also be applied to explain employee responses to PCV for Chinese employees due to the specific role of emotions in Chinese culture. Both theories receive some supports in a Chinese employee sample (n = 439). Results and implications are discussed.
Keywords
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Business, Management and Accounting
Business and International Management
Authors
Kelly Z. Peng, Chi-Sum Wong, Jiwen Lynda Song,