Article ID Journal Published Year Pages File Type
5107871 Annals of Tourism Research 2017 4 Pages PDF
Abstract

- General hotel ratings influence reviews' usefulness.
- Specific hotel attributes ratings differently affect reviews' usefulness.
- A U-shaped effect is generally found in the hotel review ratings.
- In rating for location, directional reviews are not different from each other.
Related Topics
Social Sciences and Humanities Business, Management and Accounting Tourism, Leisure and Hospitality Management
Authors
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