Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
5107871 | Annals of Tourism Research | 2017 | 4 Pages |
Abstract
- General hotel ratings influence reviews' usefulness.
- Specific hotel attributes ratings differently affect reviews' usefulness.
- A U-shaped effect is generally found in the hotel review ratings.
- In rating for location, directional reviews are not different from each other.
Related Topics
Social Sciences and Humanities
Business, Management and Accounting
Tourism, Leisure and Hospitality Management
Authors
Sangwon Park, Juan L. Nicolau,