Article ID Journal Published Year Pages File Type
5109695 Journal of Business Research 2016 6 Pages PDF
Abstract
Electronic banking, including online banking, is a necessary condition for the development of e-business and e-society. The aim of the article is to identify the factors exerting an influence on the use of online banking in Poland. A “Social Diagnosis” research project, which the Board of Social Monitoring operating at the University of Finance and Management in Warsaw carried out in 2015, serves as the source of empirical material for the purposes of the present article. Linear regression analysis demonstrates that the factors which mostly determine the employment of online banking are: the use of the Internet, taking advantage of other banking products as well as trust in commercial banks. The banking products that have the biggest influence on the use of online banking are mortgages and credit cards.
Related Topics
Social Sciences and Humanities Business, Management and Accounting Business and International Management
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