Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
5110787 | International Journal of Information Management | 2017 | 13 Pages |
Abstract
The primary aim of this study is to examine the factors that predict end users' intention to adopt mobile government (m-government) services in a developing country. The research is based upon a self-administered questionnaire survey of 120 current users' in the United Arab Emirates (UAE), a leader in m-government development in the Arab world. The study employs advanced statistical techniques to test an extended the Technology Acceptance Model (TAM) by incorporating the determinants of trust, cost, social influence, variety of services, perceived usefulness in information technology and demographic profiles. The findings revealed that trust and social influence are positively associated with end users intention to adopt m-government services in the UAE. By identifying the predictors of users' adoption of m-government, this study provides several theoretical and practical implications related to m-government service adoption.
Related Topics
Social Sciences and Humanities
Business, Management and Accounting
Management Information Systems
Authors
Syed Zamberi Ahmad, Khalizani Khalid,