Article ID Journal Published Year Pages File Type
5128384 Operations Research Letters 2017 5 Pages PDF
Abstract

We show that relative priorities can reduce queueing costs in systems that are multi-server and multi-class as long as customers choose their routing policy strategically. This is demonstrated in two models with multi-class Poisson arrivals and parallel memoryless servers with linear cost functions of class mean waiting times. For each model we investigate the Nash equilibria under a given relative priority rule. The central planner's optimal policy is characterized and shown to be of strictly relative priorities in some cases.

Related Topics
Physical Sciences and Engineering Mathematics Discrete Mathematics and Combinatorics
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