Article ID Journal Published Year Pages File Type
515733 Information Processing & Management 2008 21 Pages PDF
Abstract

This case study analyzes the Internet-based resources that a software engineer uses in his daily work. Methodologically, we studied the web browser history of the participant, classifying all the web pages he had seen over a period of 12 days into web genres. We interviewed him before and after the analysis of the web browser history. In the first interview, he spoke about his general information behavior; in the second, he commented on each web genre, explaining why and how he used them. As a result, three approaches allow us to describe the set of 23 web genres obtained: (a) the purposes they serve for the participant; (b) the role they play in the various work and search phases; (c) and the way they are used in combination with each other. Further observations concern the way the participant assesses quality of web-based resources, and his information behavior as a software engineer.

Related Topics
Physical Sciences and Engineering Computer Science Computer Science Applications
Authors
, ,