Article ID Journal Published Year Pages File Type
551219 Applied Ergonomics 2011 8 Pages PDF
Abstract

The aim of this study was to compare the usability and reliability of two human error identification tools: TRACEr-Rail (developed by the Rail Safety and Standards Board in the UK) and TRACEr-RAV (an Australian specific version of the tool). Following an attempt to modify TRACEr-Rail to more appropriately suit the Australian rail context, it was predicted that TRACEr-RAV would be rated as more usable and be applied more consistently by Australian users than TRACEr-Rail. In Experiment 1, twenty-five rail employees used either TRACEr-Rail or TRACEr-RAV1 to extract and classify errors from six Australian rail incident reports. In Experiment 2, eleven university students used both TRACEr-Rail and TRACEr-RAV2 to extract and classify errors from three incident summaries. The results revealed that although modification of TRACEr-Rail to become TRACEr-RAV1 and TRACEr-RAV2 did not result in improved inter-rater reliability, modification resulted in improved ratings of usability in Experiment 2. Most participants in Experiment 2 preferred TRACEr-RAV2 to TRACEr-Rail. The poor inter-rater reliability observed was most likely the result of inadequate training, limited practice in using the tools, and insufficient human factors knowledge.

Related Topics
Physical Sciences and Engineering Computer Science Human-Computer Interaction
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