Brian Shackel’s contribution to the written history of Human–Computer Interaction

In 1997, Brian Shackel published the article “Human–Computer Interaction – Whence and Whither?” In this early foray into historical reflection on the field, past work is covered with a focus on identifying European contributions, issues of particular contemporary interest are explored, and a set of 10-year predictions are offered. In this essay, from a vantage-point of an additional decade of history, insights of lasting value that Professor Shackel was uniquely positioned to glean are identified. His work is placed in the broader context now available, and an always-useful reminder of the difficulty of anticipating future events is provided.