Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
552895 | Decision Support Systems | 2007 | 14 Pages |
Abstract
Previous research has shown that managers offered the opportunity to use MDSS perform better but are not more confident about their decision. The performance increase seems to result from a reliance effect rather than from a better understanding of the decision problem. By conducting a laboratory experiment in a marketing environment with experienced and inexperienced subjects, we find that enhancing the MDSS openness decreases the reliance effect but does not have an impact on the decision-makers' evaluation of their decisions.
Related Topics
Physical Sciences and Engineering
Computer Science
Information Systems
Authors
Nathalie T.M. Demoulin,