| Article ID | Journal | Published Year | Pages | File Type |
|---|---|---|---|---|
| 553474 | Information & Management | 2007 | 9 Pages |
Abstract
Most IS research about ERP implementation stops short at system start-up and seldom addresses post-implementation issues. However, ERP implementation is a continuous improvement effort and continued efforts after system start-up will influence the ultimate success of an ERP implemented system. We defined a four-phase ERP refinement model that incorporated knowledge management (KM) into each major implementation phase. This knowledge-enhanced ERP implementation model adds insights when used to investigate ERP success. It also provides practitioners with a guideline for incorporation of KM into their ERP strategy to improve success rates of ERP systems.
Related Topics
Physical Sciences and Engineering
Computer Science
Information Systems
Authors
Thomas C. McGinnis, Zhenyu Huang,