Article ID Journal Published Year Pages File Type
553934 Decision Support Systems 2008 16 Pages PDF
Abstract

We evaluate an efficiency model for data warehouse operations using data from USA and non-USA-based (mostly Korean) organizations. The analysis indicates wide dispersions in operational efficiency, industry and region differences, large differences in labor budgets between efficient and inefficient firms, few organizations efficient in both refresh processing and query production, and difficulty of providing some variables. Follow-up interviews provide insights about the value of efficiency comparisons of information technology organizations and suggestions to improve the model. Using this analysis, we propose a framework containing data warehouse characteristics and firm characteristics to explain IT operational efficiency at the subfirm level.

Related Topics
Physical Sciences and Engineering Computer Science Information Systems
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