Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
554031 | Information & Management | 2006 | 10 Pages |
Abstract
The Internet is a fast growing mechanism for providing workplace monitoring. We examined how its implementation affects employees’ trust in the organization. We hypothesized that giving employees advance notice of monitoring and providing them a justification for it would enhance their trust. We investigated how employees’ perceptions of organizational support prior to monitoring moderated these relationships by conducting a longitudinal field experiment. We found that advance notice and perceived organizational support exerted significant main and interactive effects on post-implementation trust. In turn, trust significantly affected employees’ job satisfaction, organizational commitment, and turnover intentions.
Related Topics
Physical Sciences and Engineering
Computer Science
Information Systems
Authors
G. Stoney Alder, Terry W. Noel, Maureen L. Ambrose,