Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
554043 | Information & Management | 2006 | 17 Pages |
Abstract
Self-managed learning is the normal way that users learn to work with software within organizations. To be effective, self-managed, learning requires individuals to self-assess their IT knowledge; accurate self-assessment helps them optimize the capabilities they possess and be aware of those they do not. This study demonstrated that, in general, individuals did not accurately self-assess their knowledge of the software they used. However, we also found that the accuracy of self-assessment increased with greater experience in, and better understanding of, IT domains.Organizations need to recognize the self-assessment problem to facilitate effective software learning and to gain the most from their software investments.
Keywords
Related Topics
Physical Sciences and Engineering
Computer Science
Information Systems
Authors
Jane I. Gravill, Deborah R. Compeau, Barbara L. Marcolin,