Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
554044 | Information & Management | 2006 | 14 Pages |
Abstract
This paper reports a case study of an inter-organizational information system (IOS) of Cisco and Xiao Tong in China. We interviewed their senior managers, heads of departments and employees who have been directly affected in their work. Other sources of information are company documents and publicly available background information. The study examines the benefits of the IOS for both corporations. The research also reveals seven critical success factors for the IOS, namely intensive stimulation, shared vision, cross-organizational implementation team, high integration with internal information systems, inter-organizational business process re-engineering, advanced legacy information system and infrastructure and shared industry standard.
Related Topics
Physical Sciences and Engineering
Computer Science
Information Systems
Authors
Xiang-Hua Lu, Li-Hua Huang, Michael S.H. Heng,