Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
554705 | Information and Organization | 2009 | 24 Pages |
Abstract
To support collaborative interactions, information systems need to support awareness: Collaborators must attain and maintain reciprocal awareness of shared activity in order to coordinate effectively. Supporting awareness has often been conceptualized a matter of ameliorating deficits inherent in remote interaction. In this paper, we consider awareness support in several community informatics contexts from the standpoint of better-leveraging affordances unique to remote community-oriented interactions. We suggest positive design strategies to design awareness support “beyond” what is typical in traditional face-to-face interchange.
Related Topics
Physical Sciences and Engineering
Computer Science
Information Systems
Authors
John M. Carroll, Mary Beth Rosson, Umer Farooq, Lu Xiao,