| Article ID | Journal | Published Year | Pages | File Type |
|---|---|---|---|---|
| 554799 | Decision Support Systems | 2010 | 13 Pages |
Abstract
We extend current research examining synergies between information technology, process redesign, and firm performance in three ways: analyze a firm's entire IT and BPR portfolio, examine production and market value performance implications, and conduct analysis using a unique dataset of 228 firms between 1996 and 1999. We find a contingent association between IT, process redesign, and performance. The interaction of IT and BPR portfolios is positively associated with firm productivity and market value. However, we find mixed evidence of a difference in these impacts across different types of BPR. Insights for business investment in IT and process redesign are discussed.
Keywords
Related Topics
Physical Sciences and Engineering
Computer Science
Information Systems
Authors
Ronald Ramirez, Nigel Melville, Edward Lawler,