Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
555582 | Information & Management | 2014 | 14 Pages |
Abstract
The purpose of Business Process Management (BPM) is to increase the efficiency and effectiveness of organizational processes through improvement and innovation. Despite a common understanding that culture is an important element in BPM efforts, there is a dearth of theoretical and empirical research on culture as a facilitator of successful BPM. We develop the BPM culture construct and propose a validated instrument with which to measure organizational cultures’ support of BPM. The operationalization of the BPM culture concept provides a theoretical foundation for future research and a tool to assist organizations in developing a cultural environment that supports successful BPM.
Keywords
Related Topics
Physical Sciences and Engineering
Computer Science
Information Systems
Authors
Theresa Schmiedel, Jan vom Brocke, Jan Recker,