Is social capital effective for online learning?

The popularity of online social networking has heightened academic interest in social capital. However, few studies have investigated the role of social capital in online learning. Using exploratory and confirmatory factor analyses of data from online MIS classes, we find that online learning facilitates social capital formation mostly in terms of the dimensions of community, trust, collective action and cooperation, communication, and sociability and inclusion, depending on the media-based human interaction forms of online learning employed. Structural equation modeling confirms a causal effect of social capital on student satisfaction. Social capital is also found to positively affect learning outcomes as measured by students’ group project scores but not class scores. The study's contribution to the literature and practice are discussed.