Article ID Journal Published Year Pages File Type
555710 The Journal of Strategic Information Systems 2012 22 Pages PDF
Abstract

Twenty years after the promise of Information Systems enabling Organizational Transformation (IS-enabled OT), what have we learned? This paper reviews the literature in order to better understand this phenomenon. As specialists in IS, strategy and organizational studies, we analyze the discourse on OT found in the strategy, organizational theory and IS literature, and identify four structuring themes: organizational inertia, process, agency and performance. We apply the coding derived from these themes to a set of 62 empirical papers and discuss the results. Ten research avenues are then identified to show that IS-enabled OT is still a new frontier for strategic information systems research.

► This paper is the first literature review on IS-enabled organizational transformation (OT). ► It reviews a significant number of empirical papers (62) on the theme. ► It provides an analytical framework incorporating new advances in the analysis of organizational inertia. ► It identifies 10 research avenues on IS-enabled OT. ► It thus shows that IS-enabled OT is still a new frontier for strategic information systems research.

Related Topics
Physical Sciences and Engineering Computer Science Information Systems
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