Article ID | Journal | Published Year | Pages | File Type |
---|---|---|---|---|
6726511 | Design Studies | 2018 | 20 Pages |
Abstract
This paper highlights the role of design and designers in the creation of visual artefacts as boundary objects to be used in social problem solving. Many problems in human service systems can only be solved by purposive action amongst the stakeholders of the system but each stakeholder has only a partial view of the system. Boundary objects that present a multi-stakeholder perspective can facilitate problem solving by creating representations of the system that are meaningful to all stakeholders. In this study we used sensemaking (often a textual practice) and visualisation to create a high complexity representational artefact to enable shared understandings of an occupational rehabilitation system.
Related Topics
Physical Sciences and Engineering
Computer Science
Computer Graphics and Computer-Aided Design
Authors
Richard Cooney, Nifeli Stewart, Tania Ivanka, Neal Haslem,